Course Description:
Emotional Intelligence has become one of the skills to have in the 21st century. Most career-related websites, including the famous Forbes, list Emotional Intelligence as one of the top ten skills. Dealing with people can be difficult due to its complexity. Therefore, this course equips individuals to develop essential skills and techniques to effectively communicate with themselves and others, fostering a positive working environment. Each unit will end with some activities to test your understanding.
Is this course for you?
Indeed, this course is for you. At every level in the organisation or environment, such as the community, there are people who bring along challenges that present themselves in different ways. This course will equip you with crucial skills and techniques to know when and how to respond to different personalities in people and situations in the communities and workplace. There is no prerequisite to this course.
Course Delivery Methods:
Learning Management Systems/E-learning platforms (online)
- Teacher: Helena Imene